Introduction

Welcome to BlackSilk Studio’s Privacy Policy. Your privacy is of paramount importance to us. This policy outlines how we collect, use, and protect your personal information in accordance with UK data protection laws, including the General Data Protection Regulation (GDPR).

Who We Are

BlackSilk Studio is a digital agency located at 582-584, Gorton Road, Stockport, United Kingdom. We specialize in web design and development, digital marketing, branding and graphics, and fashion and textile services.

Information We Collect

We collect and process various types of personal information depending on how you interact with us. This may include:

• Contact Information: Name, email address, phone number, and physical address.
• Business Information: Company name, job title, and business address.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To deliver the services you have requested and to manage our relationship with you.
• To Improve Our Services: To understand how our services are used and to improve them.
• To Market to You: To send you promotional materials and updates about our services, subject to your marketing preferences.
• To Comply with Legal Obligations: To fulfill our legal obligations and to defend our legal rights.

Legal Basis for Processing

We rely on the following legal bases to process your personal information:

• Performance of a Contract: Where we need to process your data to fulfill a contract with you or to take steps at your request before entering into such a contract.
• Consent: Where you have given clear consent for us to process your personal information for a specific purpose.
• Legal Obligation: Where processing is necessary for us to comply with a legal obligation.
• Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that such interests are not overridden by your rights and interests.

Data Sharing and Disclosure

We do not share your personal information with third parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who help us deliver our services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based site can be 100% secure, and we cannot be held responsible for unauthorized or unintended access that is beyond our control.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Under the GDPR, you have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccuracies in your personal information.
• Erasure: You have the right to request that we delete your personal information.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information.
• Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to the processing of your personal information.
• Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at hello@blacksilkstudio.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

BlackSilk Studio
582-584, Gorton Road, Stockport, United Kingdom
Phone: +44 7466 157624
Phone: 0300 5015552
Email: hello@blacksilkstudio.com